Account Executive - IT Managed Services
Account Executive - IT Managed Services
HeatSeeker is seeking a dynamic individual who will drive the sales of its IT Managed Service portfolio by developing trusted relationships with small and medium sized business owners and executives. Candidate must have the ability to identify opportunities to assist clients with their business needs through strategic outsourcing of technology and communications. Candidates must also have a strong ability to convey financial and strategic benefits of proposed technology solutions in non technical business terms clients can relate to.
HeatSeeker values a proven track record of sales through relationship building skills for this position and does not require a previous technical background. Candidates must demonstrate the ability to work with a team during the sales process and are expected to collect and clearly provide key business information and insights to other team members that will assist in formulating appropriate technology solutions to meet client needs.
Position Requires: Minimum of 3 years of proven solution sales skills. Strong presentation and writing skills with a financial background to assist clients in understanding and evaluating technology solution alternatives.
Project Manager
HeatSeeker is seeking a technically savvy Project Manager. The individual will assemble project teams, assign responsibilities, develop project schedules, and determine required resources for projects. The Project Manager will serve as a liaison between technical team members, management and customers.
In addition to evaluating completed projects in relation to cost/time projections, Project Manager will also ensure effective implementation and installation of systems and customer satisfaction. Ideal candidate will be able to work as part of a fast-growing team; to learn from, and mentor others. Required skills: Microsoft Project Management.
Senior Network and Systems Engineer
HeatSeeker is seeking an experienced Engineer to join its Technical Team. Responsibilities will include the design, deployment and ongoing maintenance of the HeatSeeker IP Converged Network.
Candidate must have hands-on network and systems engineering experience. Ideal candidate will have a minimum 2-5 years of experience in data and voice communications, with IP Telephony background.
Required Cisco certifications or equivalent experience: CCNA, CCDA, or CCNP a prerequisite. Equivalent work experience of a minimum of five years will be considered. Strong Cisco AVVID experience is a plus.
In addition to technical skills, candidate must possess excellent customer facing communication skills and have ability to project manage assigned duties.
Customer Support Analyst
HeatSeeker is seeking an experienced Customer support analyst with a solid understanding of IP networking, system administration and telephony. Ideal candidate will also have knowledge in the Microsoft Windows server environment, Microsoft Exchange, Active Directory, security administration, and Cisco switches and routers.
This position will be the first line technical support for the HeatSeeker IT Managed Service array of products. Ability to interpret technical information and accurately assess the level of required escalation and specialization is a must.
Previous Customer Service in a technical environment is a prerequisite.
All applications should be made by clicking the "Apply Now" button or by submitting your resume to careers@heatseeker.com