IT Solution Offerings

HeatSeeker IT Solution Offerings are specific IT Solution subsets run on our service-provider IT infrastructure platform at our Data Center. Our Data Center platform provides not only security and reliability but redundancy of all networking, server and database components. The Core Infrastructure is the baseline for all of our product offerings.

Core Infrastructure

"End-to-end" Quality of Service (QoS) enabled networks
Converged local and wide area data, voice and video networks
“Carrier Class” high availability data center
Security
    Secure private networks
    Managed firewalls
    Secure data center
    Network surveillance
24x7x365 Automated Monitoring
24x7x365 Incident Management & Problem Resolution

As part of our Managed IT Solution Offerings, we provide (8) Unique Value Added Solution subsets. Each of the offerings are mentioned below and described in greater detail in the attached data sheets:

E-Mail + Messaging Service (Hosted secure E-Mail, Microsoft Exchange and associated services)
Platinum Internet Solution (Hosted Internet with full suite of security services and Remote User Access)
Storage and Backup (Robust SAN and multiple levels of customer information back up)
IP Telephony (Enterprise-class hosted or managed IP telephony, voice messaging, and a complete set of phone features)
Monitoring (24x7 remote management of customer systems and help desk services)
Managed Private Local and Wide Area Network (Secure LAN/WAN customer network solution utilizing QoS and complete private network services support)
Virtual Server (Shared Secure Network File Server, Managed Application Hosting and collaborative services)
End User/Application Support Services

Please refer to data sheets for a description of unique features and IT solution capabilities. The portfolio of our Managed IT Services offerings can be configured and tailored to address the unique needs of businesses.